Rustic Scoop™ is committed to providing mixes of the highest quality. If for any reason you are not satisfied with our mixes, we will give you a refund for the price of the mix (less shipping). Simply contact us, don't be shy, and let us know what happened and we will take care of you. We'll need to know the product name and lot number.
During this pandemic and until supply chains are back to normal, we may have outages of key ingredients which will trigger backorders. Please be patient with us if this occurs, we are doing everything we can to continue production. As a food manufacturer, we are utilizing standard safety precautions including disinfection of surfaces and equipment.
Your order will be shipped by the next business day. *During this time of pandemic, we are working as quickly as we can to keep up with orders. Your patience is appreciated as we manage orders our supply chain. We will do everything we can to keep our policy of shipping the next business day.
To get the best shipping price per mix, purchase two or more mixes.
International and Canadian Orders
We cannot guarantee that you will or will not be charged any customs taxes, tariff's, or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.